Thursday, September 02, 2010 @ 23:11
| 0 notesHello blog,
Its fascinating to know how easy relationships are built
or destroyed. Its never easy to figure out something,
not to say someone. Go figure.
Just changed my plan from M1 to starhub, now
i have unlimited sms! YAY! Now i can text a lot of
nonsense to people! :D
Saying about this reminds me of a not so good
incident ):
I decided to let my dad change his phone with my plan as
his was not working well. So he went to change for a
SAMSUNG phone.
He wanted to get Galaxy at first, but then starhub has no stock.
So he has no choice but to get wave as he was in need of a phone.
The most epic thing was the phone spoil on the next morning
he got it. Cool or what ? Then we decided to go down to starhub as
the customer service directed us there and say that starhub
will exchange for us. In the end when we got there,we were told
that they do not have that policy anymore and directed us to
Samsung for the 1 to 1 exchange policy.
So we make a wasted trip to imm and have to rush down to jp
as samsung service center closes at 8pm.
Reach there just in time and have to wait 1 or 2 days for it to
get repair. After that, it became 3 or 4 then it can be collected.
The next morning after he collect, other problems surface, though
the original one was solve. Then we had to go down to the service
center again. -.- The first person who attend to us has a horrible
attitude.
Why i say that?
Problem of the phone was: whenever you play songs or do somthing
that require a lot of batt, the phone will heat up, its more than just
warm.
Her answer to us: Its normal that the phone warms up, as long as it
does not burn your hand.
WTF is this? if it fucking burn my hand, you think i will still look for you
is it? Do you think that i am so dumb that i never use phone before is it.
So the other person saw this situation and decided to help.
Do not bully or look down on people just because you think that
they can't speak english well, ok.
The 2nd person was able to communicate in chinese and has a better
attitude towards us.
Then another person walk out of the office saying that they receive a
complaint from us. Then they decided to get approval for us to change
the phone -.-
Which was then able to settle this whole matter.
Then now still have to wait for that dumb phone to be examine for its
problems then they can get approval and blah blah blah.
Its only a week, and we had to go down to the service center twice?
The first time we went down, another person said, normally this phone
does not have much problems, maybe you are the lucky winner to
hit jackpot. I asked him what if the problems occur again, he said he will
get approval for us to change to a new one and we will not be that suay.
Hello sir, we went back the day after it was being repair and collected.
Kind of lost faith in samsung phones for this period.
If they ever want me to rate their service on the scale of 10,
it will be 2 -.-
Ah, so much for the ranting -.-
I feel like puking when i see food now.
Thursday, September 02, 2010 @ 23:11
| 0 notesHello blog,
Its fascinating to know how easy relationships are built
or destroyed. Its never easy to figure out something,
not to say someone. Go figure.
Just changed my plan from M1 to starhub, now
i have unlimited sms! YAY! Now i can text a lot of
nonsense to people! :D
Saying about this reminds me of a not so good
incident ):
I decided to let my dad change his phone with my plan as
his was not working well. So he went to change for a
SAMSUNG phone.
He wanted to get Galaxy at first, but then starhub has no stock.
So he has no choice but to get wave as he was in need of a phone.
The most epic thing was the phone spoil on the next morning
he got it. Cool or what ? Then we decided to go down to starhub as
the customer service directed us there and say that starhub
will exchange for us. In the end when we got there,we were told
that they do not have that policy anymore and directed us to
Samsung for the 1 to 1 exchange policy.
So we make a wasted trip to imm and have to rush down to jp
as samsung service center closes at 8pm.
Reach there just in time and have to wait 1 or 2 days for it to
get repair. After that, it became 3 or 4 then it can be collected.
The next morning after he collect, other problems surface, though
the original one was solve. Then we had to go down to the service
center again. -.- The first person who attend to us has a horrible
attitude.
Why i say that?
Problem of the phone was: whenever you play songs or do somthing
that require a lot of batt, the phone will heat up, its more than just
warm.
Her answer to us: Its normal that the phone warms up, as long as it
does not burn your hand.
WTF is this? if it fucking burn my hand, you think i will still look for you
is it? Do you think that i am so dumb that i never use phone before is it.
So the other person saw this situation and decided to help.
Do not bully or look down on people just because you think that
they can't speak english well, ok.
The 2nd person was able to communicate in chinese and has a better
attitude towards us.
Then another person walk out of the office saying that they receive a
complaint from us. Then they decided to get approval for us to change
the phone -.-
Which was then able to settle this whole matter.
Then now still have to wait for that dumb phone to be examine for its
problems then they can get approval and blah blah blah.
Its only a week, and we had to go down to the service center twice?
The first time we went down, another person said, normally this phone
does not have much problems, maybe you are the lucky winner to
hit jackpot. I asked him what if the problems occur again, he said he will
get approval for us to change to a new one and we will not be that suay.
Hello sir, we went back the day after it was being repair and collected.
Kind of lost faith in samsung phones for this period.
If they ever want me to rate their service on the scale of 10,
it will be 2 -.-
Ah, so much for the ranting -.-
I feel like puking when i see food now.
